Who we do it for...
Services provided by TSN go beyond standard mystery shopping to encompass all aspects of the client's relationship with customers. TSN's ideal client is an organization with a commitment to constant improvements in service, no matter what the product or service they deliver. Sondra Pulford and her associates are experienced in providing, managing, and evaluating customer service, performance and quality in a number of industries. Their expertise covers restaurants, grocery stores, health care, personnel agencies, banks, apartments, home builders, retail stores, and other businesses striving to provide quality products and services.