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Improve your products and services

When customers share their story, they’re actually teaching you how to make your product, service, and business better. Texas Shoppers Network guarantees to deliver a clear and accurate analysis of your business’ operation, so you can increase the quality of your products and services.

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See where you succeed and where you need improvement

Knowing what’s being said about your company allows you to see where you are succeeding and where you need improvement. Texas Shoppers Network had developed a unique, unbiased, and accurate approach to evaluating customer satisfaction. We will work closely with you to build a customized assessment tool that will demonstrate accurately the strengths and weaknesses of your operation from the inside out.

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A satisfied customer is the best business strategy

“A satisfied customer is the best business strategy of all” – Michael LeBoeuf

Texas Shoppers Network delivers a real-time picture of how your business, its facilities, and employees are viewed by its customers.

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70% of buying experiences are based on how customers feel they are being treated

Avoid losing business over poor quality of service. Texas Shoppers Network designs comprehensive market reports provided by our unbiased and specially-trained evaluators, allowing you to see your business through the eyes of your customers.

See how we can help

The customer service landscape is changing

Texas Shoppers Network can help you leverage the change in customer service and help you strengthen your business by revealing to you what your clients really think about your company.

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TEXAS SHOPPERS NETWORK

WORKING TOGETHER TO IMPROVE YOUR BOTTOM LINE

Our commitment is to help you see measurable improvements in service and quality so you can have the competitive edge needed to grow your business.
With 20 years of experience under our belt, we are an established mystery shopping company providing services throughout the United States.

Our extensive network is well over 300,000 shoppers nationwide. There is no location too remote for our reach. Our specialty is in the Texas region markets which include Houston, Austin, Dallas, The Woodlands, and San Antonio areas.

Texas Shoppers Network specializes in simplifying complicated details into clear, relevant, and accurate data. We serve a variety of market sectors which includes banks, colleges, grocery stores, personnel agencies, health care and department stores.

OUR FORMULA TO YOUR SUCCESS

OUR U.S. PATENT REGISTERED METHOD

Texas Shoppers Network is the only company with it’s own unique registered U.S. Patent, 6,952,679. Our method and system provides executives and managers the insights needed to help increase business profits and overall performance.

CUSTOMIZED EVALUATION PROGRAM

Each survey is tailored to your business specific needs.
Our devoted team works with you to design a customized survey that accurately mimics your employee training program. This allows us to measure in quantifiable way employee performance.

QUALITY UNBIASED INFORMATION

Our Secret shoppers are trained to perform and deliver the most accurate information about your business operation and its facilities. Our network spans nationwide, so we can assure you receive the best information even in the most remote locations.

ACCURATE EVALUATION OF YOUR OPERATION

Armed with the intelligent data provided by Texas Shoppers Network, your business can become more profitable and successful by understanding how your clientle views your organization and products. The insight of our surveyers IS the TSN difference.

Testimonials 

Texas Shoppers Network has offered Fiesta’s Research team detailed, thoroughly documented insights into our customers’ shopping experiences — in every department of every store — which is a highly demanding type of project to undertake. Consistently, TSN’s top-notch staffers have risen to the challenge, never failing to meet (or exceed!) client expectations.

Gretchen Young

Marketing Director, Fiesta Mart

I want you know what a positive experience the City of Weatherford has had with Texas Shoppers Network, Inc. We have been working with TSN for a year and the service you and your team provide is top notch. The experience has been one of a kind and has allowed us to gain unique feedback from our customers. We appreciate all of the hard work and dedication that has been provided for the term of our contract . We are excited to continue this processing with the extension of our contract for an additional year. Thanks again for all that you do.

Brandi Huddleston

Utility Services Manager, City of Weatherford

Fantastic service! This company does business like no other shopping network out there. The information that’s obtained is valuable, the assessments are on point, and this company gives you exactly what you ask for. Small operation with big, impressive results

 

Kristina Kaskel-Ruiz

SVP, Marketing, Klein Bank

I cannot begin to thank you enough for your services. TSN plays a crucial role in making sure that all of my properties are up to my high standards at all times. Since we have started using Texas Shoppers Network, we have identified several issues and I am proud to say that all of our properties are averaging 90% or better on their shops. Customer complaints are down and productivity and moral are both up. I would highly recommend your services to anyone who wants a non-bias review of their business,
Keep up the excellent work! 

Todd De La Garza

August Hospitality Group

TSN has provided me with detailed reports in a timely fashion that has better enabled me to evaluate a wide variety of areas and take immediate action to correct our deficiencies.

 

 

 

Robert Gould

Principal, Randalls Food Market Pharmacy

DO YOU HAVE WHAT IT TAKES TO BE A SECRET SHOPPER?

  • Are you observant and pay attention to details?
  • Are you an effective communicator with excellent writing skills?
  • Are you looking for a fun way to make extra cash for things you love?

 

As a field agent, your opinions matter and your experience could influence positive changes in the service industry. 

Join thousands in our network and begin making extra money for helping our partners serve you and others better.

Mystery Shopping
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